Will you recommend ClearDent?
2009
2007
2006
2005
2004
|
Yes
99%
96%
97%
98%
97% |
Not Sure
1%
4%
3%
2%
3% |
No
0%
0%
0%
0%
0% |
|
Response time
2009
2007
2006
2005
2004 |
Excellent
85%
77%
73%
50%
84% |
Very Good
12%
17%
21%
46%
11%
| Satisfactory
3%
4%
6%
4%
5% |
Unacceptable
0%
2%
0%
0%
0% |
Problem solving Time
2009
2007
2006
2005
2004 |
Immediately
72%
69%
74%
30%
80% |
Same day
28%
30%
26%
70%
20%
| Takes Longer
0%
1%
0%
0%
0%
| Never
0%
0%
0%
0%
0% |
Support quality
2009
2007
2006
2005
2004 |
Excellent
87%
80%
84%
87%
81%
| Good
13%
17%
14%
12%
17% |
Satisfactory
0%
2%
2%
1%
2%
| Poor
0%
1%
1%
0%
0% |
Overall technical support satisfaction
2009
2007
2006
2005
2004 |
Completely satisfied
84%
88%
94%
90%
86%
| Somewhat satisfied
16%
10%
5%
10%
14%
| Somewhat dissatisfied
0%
1%
1%
0%
0%
| Completely dissatisfied
0%
1%
0%
0%
0%
|
Support
