Online Training Videos

Basic Operations

Topic	Duration	Watch
Basic - Login to ClearDent	2:38
Basic - Logoff/Switch User, Close ClearDent	1:55
Basic - Change Login Password	0:53
Basic - ClearDent Main Icons	5:08
Basic - Search For a Patient	7:56
Basic - Switching Patient Profiles	1:09
Basic - Add Patient Without Using Schedule	5:09
Basic - Add a New/Existing Patient to a Family	1:11
Basic - Set Head of Family/Copy Address/Add Family Members	6:13
Basic - How to Prevent Duplicate Patients	2:27
Basic - More Than One Patient With The Same Name	1:05
Basic - Manage All Patients	4:04
Basic - Medical Info, Insurance, Contact History, and Manage To Do List	24:36
Basic - Management Reports, Day/Month/Year End, A/R, and etc.	22:26
Basic - How to Customize, Configure and Backup ClearDent	16:20
Basic - Manage System Users (Active/Inactive)	1:57
Basic - Change System User Rights	8:21
Basic - Setup Patient Default Values	8:16
Basic - How to Quickly Switch System User	2:25
Basic - Use Sticky Note on Patient, Scheduler, and Charting	10:13
Basic - Add a Referral Source to a Patient	5:43
Basic - Printing Labels	8:24
Basic - Patient Warning Symbols	7:01
Basic - Customize Patient Default Values - Show and Hide Fields	14:26
Basic - Summary Button on Patient Profile	3:13
Basic - How to Access and Use the Audit Trail	6:33
Basic - How to Create a Customized Fee Guide	4:23

Ledger

Topic	Duration	Watch
Ledger - Billing, Patient Payment, and Insurance Payment	28:56
Ledger - Family & Held Payment, Adjustment, Bulk Cheque, and Deposit	29:17
Ledger - Create Held Payment	3:21
Ledger - Find and Allocate Held Payments	5:18
Ledger - Use Treatment Template in Billing	2:54
Ledger - View EDI Response from Patient Ledger	0:40
Ledger - Check Outstanding EDI Responses	2:06
Ledger - Print a Tax Receipt	5:59
Ledger - Quick User Switch for Ledger Override	3:13
Ledger - Check Patient A/R and Add a Note on the Ledger	7:10
Ledger - AR Note on Patient Ledger and on A/R Report	3:04
Ledger - Patient Makes an Under Payment	5:32
Ledger - Patient Makes an Over Payment	4:45
Ledger - Make a Patient Payment in Full	4:57
Ledger - Make an Insurance Payment on an Account	9:39
Ledger - Make a Family Payment	5:02
Ledger - How to Remove Insurance for One Specific Invoice	2:46
Ledger - Create a Held Payment (Post Dated Payment)	6:07
Ledger - Create a Credit Payment on the Account	4:20
Ledger - How to do a Credit Transfer between Patient and Insurance	6:41
Ledger - How to Transfer a Balance To the Patient From the Insurance using an Adjustment	6:29
Ledger - How to Transfer a Balance to the Patient when Receiving an Insurance Payment	5:38
Ledger - Create a Invoice from the Ledger	10:43
Ledger - Enter bulk Payment with Adjustment and Printing a Statement Immediately	10:35
Ledger - How to Switch the Layout on the Ledger	3:29
Ledger - How to Configure Ledger Settings	2:47
Ledger - How to enter a Negative Insurance Payment	5:45
Ledger - How to enter a Negative Payment that is Bulk Payment Related	5:01

Treatment Plan

Topic	Duration	Watch
Treatment Plan - Pre-authorization and Post to Ledger	16:18
Treatment Plan - Create Treatment Templates with Fees	4:27
Treatment Plan - Post a Crown and then Add a Lab Later (No Insurance)	5:09
Treatment Plan - Post a Crown and then Add a Lab Later (Has Insurance)	5:19
Treatment Plan - Move Procedure Codes Between Treatment Plans	3:36
Treatment Plan - Notes Column in Treatment Plan and Charting	2:25
Treatment Plan - Notes Column and Booked Status	1:57

Scheduler

Topic	Duration	Watch
Scheduler - Overview	48:31
Scheduler - Add Appointment Date on Receipt and Statement	2:08
Scheduler - Create New Appointment Status and Set to Flash	3:20
Scheduler - Send Batch E-mail Reminders	3:02
Scheduler - Recall Management with Scheduler	19:24
Scheduler - Using the Find Appointment	5:59
Scheduler - Confirm Family Appointments	7:39
Scheduler - Patient with Multiple Appointments on Same Day	3:40
Scheduler - Choose What to Display on Appointments	4:28
Scheduler - Add Note When Unscheduling and Appointment	2:27
Scheduler - Family and Patient Same Day Linking on the Schedule	1:59
Scheduler - Schedule a Waiting Appointment from Warning prompt	1:17
Scheduler - Show Appointments Booked for Planned Treatments	3:04
Scheduler - Show Family Appointment Warning on the Schedule	3:57
Scheduler - How to Enter a Provider Work Schedule	8:00
Scheduler - How to Enter a Recurring Lunch or Non-Working Schedule	4:56
Scheduler - How to Hide Expired Provider Work Schedules	1:52
Scheduler - How to Set an Exception to the Provider Work Schedule	5:39

Recall

Topic	Duration	Watch
Recall - How to Setup Recall Types	14:39
Recall - Setting Up a New Patient on the Recall System	5:47
Recall - Set Up a Hygiene Recall After the 1st Hygiene Visit	4:54
Recall - Create an Additional Recall Cycle for an Existing Patient	9:13
Recall - How to Use Recall Manager	18:09

Medical History

Topic	Duration	Watch
Medical History - Access Medical Warnings from Schedule and Chart	0:59
Medical History - Add Medical History for a Patient	5:37
Medical History - Create New Medical History Templates	3:38
Medical History - Multiple Rx and Narcotic ID Verification	3:29

Letter & Doc

Topic	Duration	Watch
Letter Manager - Create Letter Templates	6:36
Letter Manager - Generate a Letter From Scheduler	2:34
Letter Manager - Add an X-ray or Patient Image Into a Letter	5:06
Letter Manager - Send an E-mail to a Patient	0:18
Document - Scanning/Importing a Document	2:37
Document - How to Remove a Document	0:30
Document - Move Documents to Another Category and Lock a Document	0:55

Charting

Topic	Duration	Watch
Charting - Access Odontogram from Patient's File and Scheduler	2:26
Charting - How to set Primary, Permanent, or Mixed Dentition	4:52
Charting - Search for Missing Progress Notes	3:10
Charting - How to Chart Existing Conditions	10:12
Charting - Enter Treatment Plans	16:05
Charting - Drag and Drop Procedure Codes Between Treatment Plans	2:04
Charting - Access Patient's Digital Images	2:35
Charting - Enter Prescription in Charting	10:04
Charting - Using Treatment Templates	3:06
Charting - How to Duplicate Treatment Plan	2:34
Charting - How the Status and Sequence Work with Scheduler	7:01
Charting - Batch Update Lab Sequence and Status	4:34
Charting - How to Create Treatment Proposals and Letters	6:51
Charting - How to Enter Progress Notes	13:13
Charting - How To Use Charting Tools	6:33
Charting - How to Use Perio Charting	10:53
Charting - How to Compare Two Perio Charts	3:20
Charting - Show Appointment Booked Status in the Odontogram	1:05
Charting - Rx Icon Showing in the Progress Note	2:00
Charting - Multiple Rx and Narcotic ID Verification	1:05
Charting - Duplicate a Perio Exam	2:00
Charting - Attach a PDF to a Progress Note	1:05

Digital Imaging

Topic	Duration	Watch
Digital Imaging - How To Access Digital Imaging	5:10
Digital Imaging - How to Take X-rays Using Sensor Button	10:11
Digital Imaging - How to Take X-rays From a Mount	9:13
Digital Imaging - How to Import Images from Memory Card	3:21
Digital Imaging - Save Images into ClearDent From a Received E-mail	2:11
Digital Imaging - How to Import Mount Templates	3:42
Digital Imaging - How to Remove Mount Templates	2:12
Digital Imaging - How to Create a New Mount	9:08
Digital Imaging - How to Mount Existing X-rays	4:54
Digital Imaging - How to Print X-rays with Patient Info and Office Info	2:33
Digital Imaging - How to Do X-ray Length Measurement	4:31
Digital Imaging - How to Do Calibration For Length Measurement	3:23
Digital Imaging - How to Create Email Templates	6:12
Digital Imaging - How to Email X-rays	3:57
Digital Imaging - How to Print a Digital Pan as a Full Page Photo	2:37
Digital Imaging - How to Create a Slide Show	4:52
Digital Imaging - Use Draw and Erase Tools in an Image Slide Show	2:50
Digital Imaging - How to Draw and Erase on an Image	2:50
Digital Imaging - How to Add Text and Line Drawings to an Image	2:53
Digital Imaging - Adjust Gamma, Contrast, Brightness and Rotation	6:00
Digital Imaging - How to Restore The Original Image	3:04
Digital Imaging - How to Move Images From One Patient to Another	3:57
Digital Imaging - How to Set Patient's Portrait	2:46
Digital Imaging - How to Delete Images	3:23
Digital Imaging - How To Calibrate Image Quality Settings from the Main Screen	6:24
Digital Imaging - How to Calibrate Image Quality Settings from the Patient File	4:22

Contract Billing

Topic	Duration	Watch
Contract Billing - Settings	3:42
Contract Billing - Create a New Contract & Post The Initial Fee	12:42
Contract Billing - Process Batch Contract Billings	8:57

Inventory

Topic	Duration	Watch
Inventory Manager - Enter and Modify New Item	9:05
Inventory Manager - Check Out an Item	5:15
Inventory Manager - Create Supplier List and Create a New Order	8:43
Inventory Manager - Updating an Ordered Item That Has Been Received	4:06
Inventory Manager - Managing the Count Sheet	4:11

Staff Time

Topic	Duration	Watch
Staff Time Tracking - Setting Up a New Staff	3:37
Staff Time Tracking - Check In & Check Out	6:57
Staff Time Tracking - How to Correct a Mistake	5:45
Staff Time Tracking - How to Generate Reports	6:47
Staff Time Tracking - Deactivate a Staff	2:06

Kiosk

Topic	Duration	Watch
Kiosk Mode - Patient Check-in	8:04
Kiosk Mode - Set Up Patient ID and Medical Questionnaire	1:30
Kiosk Mode - Patient Data Entry	5:02
Kiosk Mode - Update Insurance	1:40

Lab Tracking

Topic	Duration	Watch
Lab Tracking - Create a Lab Case for a Patient	9:57
Lab Tracking - Associate a Lab Case with a Specific Appointment	3:01
Lab Tracking - Create and Manage Case Types	2:00
Lab Tracking - Create and Manage Materials	2:05
Lab Tracking - Create and Manage Laboratories	2:05
Lab Tracking - How to Access the Lab Cases	4:19
Lab Tracking - Turn On Lab Status Notifications on the Schedule	2:17
Lab Tracking - How to Access Lab Manager	4:11

Referral

Topic	Duration	Watch
Referrals - Referral Manager Report	5:20

ClearChat

Topic	Duration	Watch
ClearChat - How to use ClearChat	7:02
ClearChat - Settings	5:55

Support

Topic	Duration	Watch
Support - How to Check if iTrans Certificate is valid	2:59
Support - How to Restart ClearDent using Task Manager	1:39
Support - How to tell if iTrans/CCD is running	3:00

Webinars Archive

Below is our archive of recorded live training webinars. Recorded live webinars will be added to this archive and available FREE to our customers about 3 to 4 months after the session was held.

NOTE: Get instant notice on new archived live webinar by connecting with us on our Blog, Facebook, Twitter, and Google+

Topic	Duration	Watch
For Version 8.4
6/12/2012 - The New Features that Let You Do More - Part I	54:14
11/12/2012 - The New Features that Let You Do More - Part II	33:50