Response time 2007 2006 2005 2004
Excellent 77% 73% 50%84%
Very Good17% 21% 46% 11%
Satisfactory4% 6% 4% 5%
Unacceptable2% 0% 0% 0%
Problem solving Time 2007 2006 2005 2004
Immediately69% 74% 30% 80%
Same day30% 26% 70% 20%
Takes Longer 1% 0% 0% 0%
Never 0% 0% 0% 0%
Support quality 2007 2006 2005 2004
Excellent80% 84% 87% 81%
Good17% 14% 12% 17%
Satisfactory2% 2% 1% 2%
Poor1% 1% 0% 0%
Overall technical support satisfaction 2007 2006 2005 2004
Completely satisfied88% 94% 90% 86%
Somewhat satisfied10% 5% 10% 14%
Somewhat dissatisfied1% 1% 0% 0%
Completely dissatisfied1% 0% 0% 0%
Will you recommend ClearDent? 2007 2006 2005 2004
Yes 96% 97% 98% 97%
Not Sure 4% 3% 2% 3%
No 0% 0% 0% 0%