Imagine a world where each patient’s insurance coverage appears before you like magic. Imagine having the correct invoice amount for every patient, every time. Imagine having everything ready for you in an instant!*
You don’t have to imagine it… it can be yours! But first, a couple of definitions:
Explanation of Benefits (EOB) is the statement that is received from the insurance carrier with the correct amount of coverage for the patient
Coordination of Benefits (COB) is the ability to prioritize multiple insurance carriers for a patient and calculate the amount of coverage from each carrier in sequence and add to find the total covered amount.
ClearDent has fully integrated both EOB and COB into our software so that everything is completed for you in the background. ClearDent’s electronic claim feature will automatically implement the Explanation of Benefits so the correct percentage of coverage is reflected on each patient’s invoice without any need for manual recording. If the patient has coverage from multiple insurance carriers, ClearDent’s electronic Coordination of Benefits (COB) will automatically forward the EOB from the primary insurance to the secondary insurance for completely accurate coverage information, then implement that information into the patient’s invoice. Everything happens automatically, instantly*, and correctly.
Why is this so important? By automating this process, your front desk and patients will enjoy big benefits. First, the time needed to prepare an invoice will be drastically reduced. Accordingly, this will allow you to process more patients and greatly reduce wait times. Second, the accuracy of the statement will be vastly improved. With no human interaction or estimation, the invoice will be filled in with correct information without any risk of typos, or missteps. You will never have to attempt to collect more money from an incorrectly billed patient again!
When you’re ready to learn more about these feature, click here
* Performance based on support of real time adjudication by insurance carriers