How to get patient feedback for your dental practice

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There are many types of patients in the world. They range from enthusiastic go-getters that are eagerly awaiting your confirmation that they are cavity-free, to the slightly more apprehensive. Regardless of their disposition, understanding what your patients think of you and your team’s work is incredibly important. Understanding if someone enjoys, or even loves the work […]

Finding productivity in your dental clinic

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How many patients can I squeeze into the day? The most common refrain among dentists and office managers alike. The business of a dental practice is built on providing quality oral health care to as many people as the day can hold. Patient care will always be the bread and butter of the industry, but […]

Handling online complaints againsts your dental practice

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Primum non nocere, or, do no harm, is perhaps the most important value that a doctor holds. It guides the methodology and informs the course of a patient’s treatment and care. While care providers are passionate about improving lives during every appointment, patients can experience, or believe, harm has been done to them. With dental clinics […]

Hiring tips for the right dental practice fit

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Let’s take a moment to talk about how busy life gets inside your dental office. Between sealants and whitenings, there’s managing schedules, sterilizing tools, and serving patients as just a taste of the tasks that fill every day. Finding the right people to assist in your practice when it comes to performing these procedures is […]

Top 3 reasons you need practice management software

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There’s much to be said for going digital and ditching the burden of paperwork, but not all benefits of a paper-free office are instantly obvious. To address the most compelling arguments for digitizing the dentist’s office, here are three big benefits you can expect. When you incorporate practice management software into your business, you’ll start […]

Turn nervous no-shows into delighted dental patients

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Cancellations, no-shows, and missed appointments are a constant frustration with anyone running their own dental practice. Making sure patients arrive on time can feel like a gamble with busy schedules, but it’s not necessarily life that’s getting in the way of some patients making their appointments. Quite often, reasons to cancel appointments stem from anxieties […]

Dental software compliance: The forgotten feature

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Whether you’re opening your own practice, or you’ve been investigating how software can make your day-to-day schedule smoother, one of the most important factors to keep top of mind is compliance. Typically under-advertised, a product’s ability to comply with provincial or federal law is what dictates your own office’s adherence to guidelines, and also your exposure to […]

When dental clinics give back to their communities

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Dental practices frequently hold special places in the community. Recommendations from friends and family may be the top decider when searching for a new doctor, but just about every other patient will choose their oral health provider based on proximity. Being able to show that you’re engaged with the neighbourhood elevates you past just being […]

The virtues of a paperless dental practice

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There’s no secret that the latest tech is bringing lots of change to just about every industry. Smartphones are making work possible from anywhere, and with the latest digital security, even medical documents are safe on your server. If you’ve been wondering about the benefits or risks of transitioning to a paperless practice, we’ve got […]

5 tips for increasing dental office productivity

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The real art of dentistry comes from putting your patients first. If you’re bogged down by the tasks in your office, you likely find yourself distracted by how your practice is operating. Improving the way work is done during business hours has a massive impact on your bottom line. Keeping office productivity at its peak […]