A wealth of resources right at your fingertips with ClearDent Help Centre
ClearDent is thrilled to announce the launch of our brand-new online Help Centre, integrated directly into ClearDent! Accessing support and guidance for our products has never been easier. ClearDent’s Help Centre offers a wealth of resources right at your fingertips, including on-demand product training videos by role, bite-sized training videos for quick reference, detailed user guides, and a wide selection of frequently asked questions (FAQs). Whether you’re a new ClearDent user seeking in-depth tutorials, or an experienced user looking for quick answers, our Help Centre is your go-to destination. With user-friendly navigation and a library of informative content, you can enhance your product knowledge, troubleshoot issues, and master advanced features effortlessly. Your journey to a seamless product experience starts with the ClearDent Help Centre!
Watch our introduction video to see how our new Help Centre works.
Login to ClearDent Cloud
ClearDent Cloud or Link customers can access the new Help Center directly in the app.
Using ClearDent On-Prem?
To access the Help Centre, follow these steps based on your ClearDent version:
- Download the appropriate patch file for your version (see below).
- Go to your Downloads folder and extract the contents of the downloaded .zip file.
- Move the extracted file to C:\Program Files (x86)\Prococious Technology Inc\ClearDent\
- When prompted, click “Replace the file in the destination.”
- Open ClearDent News and click the link to access the Help Centre.
Patch Downloads:
- Versions earlier than 9.11.110: Download this patch file and extract “ClearDent News Patch.zip”
- Versions 9.11.110 to 10.1.45: Download this patch file and extract “ClearDent Help Centre Patch.zip”
For customers on versions higher than 10.1.45:
- Access the Help Centre directly from your system by clicking on the Help icon (Question Mark).