Switching dental practice management software can feel daunting, which is why so many practices stick with what they have, despite a desire and even a need to upgrade. But switching doesn’t have to be painful or disruptive. This CE-eligible webinar is designed to show you how our team works hand in hand with you to handle data migration, training, and go-live support—so you can achieve a smooth transition to ClearDent, without disrupting patient care.
Whether you’re actively considering a new system or simply want to understand what the journey entails, this session will walk you through best practices for preparing your team, protecting your data, coordinating with IT providers, and ensuring a successful go-live.
During this webinar, you’ll see:
Describe the essential steps in pre-planning for a software conversion, including clinic preparation, scheduling, and team alignment.
Identify key responsibilities during the transition, distinguishing what is handled by the software provider and what requires in-practice coordination.
Explain the critical elements of a successful data conversion, including data types, timing, and security considerations.
Evaluate best practices for training and implementation to minimize workflow disruption and ensure user adoption.
Apply tips and strategies to reduce downtime and prepare staff for a smooth transition to a new software platform.
Our Speaker:
Jonah McEachern | Sales and Service Operations Director at ClearDent
With more than 25 years of executive leadership, Jonah McEachern is known for turning ambitious growth goals into disciplined, people-centred execution. Today, he leads national Sales & Service Operations at ClearDent, one of Canada’s fastest-growing dental practice-management platforms, where he oversees revenue strategy, customer success and post-sale service for thousands of practitioners coast to coast.
A former software developer turned P&L leader, Jonah pairs deep technical fluency with a coach’s mindset. His teams have posted double-digit revenue gains, reduced churn by double figures and earned industry-leading customer-satisfaction scores. Jonah speaks frequently at dental, SaaS and leadership forums, translating real-world wins—and a few hard-won lessons—into clear, actionable takeaways that help operators grow faster and serve better.
Randal Anderson | Senior Account Executive at ClearDent
Randal Anderson brings more than 20 years of experience in the dental industry, with expertise in dental technology, practice operations and business development. Through his work with ClearDent, he supports dental practices in adopting technology that simplifies workflows, improves efficiency and strengthens the patient experience. Randal is known for his practical understanding of the challenges dental teams face and his ability to connect technology with meaningful, real-world improvements in practice performance.
Bianca Dornan | Practice Management Coach at Practices Made Perfect
Over the past several decades, Bianca has developed a wide frame of reference for all things dental. With a talent for understanding the challenges practitioners face and aptitude for finding practical solutions to their daily struggles, she excels driving client success through innovative, tailored solutions. While her unique blend of educational and practical experience gives her deep insight into the industry, it’s her big-picture approach and “think outside the box” mindset that has endeared her to her clients.
We’re excited to walk you through the latest updates and new features across all ClearDent products in one comprehensive session.
During this webinar, you’ll see:
New workflow improvements in ClearDent On-Prem
The latest feature updates in ClearConnect
What’s new in Online Booking to enhance scheduling efficiency
A full walkthrough of ClearDent Mobile, including its newest capabilities
Every product featured in this session includes recent enhancements designed to help your practice run more smoothly, stay connected, and deliver a better patient experience.
Our Speaker:
Samantha Leonard | Product Manager at ClearDent
15+ years in various roles within the dental industry has enabled Samantha to develop an in depth understanding of the potential within the dental industry. Her extensive experience in software development and unique understanding of practice management has made her an invaluable part of the development of ClearDent Cloud.
If your team is reviewing practice management software options, this session is a great place to start. See how ClearDent Cloud helps dental practices manage appointments, treatment, billing, reporting, and patient engagement with greater ease, while giving teams the flexibility of secure access from anywhere. You’ll also get a look at how AI-powered capabilities and integrations can help practices work smarter, improve efficiency, and stay ready for what’s next.
Our Speaker:
Jim Turner | Solutions Engineer at ClearDent
Jim started his dental path 25 years ago and has never looked back. He joined the dental community as receptionist for 15 years. He then became a dental software trainer, eventually joining ClearDent over 7 years ago. He started focusing in being a solutions engineer in early 2022 and has brought his incredible insights to running practices with him. Jim’s passion for people and love of the dental industry come across with any dealings you have with him.
Today’s patients choose their dentist online before ever making a call. In this session, From Click to Chair: How to Turn Online Attention into Booked (and Kept) Appointments, you will learn how to convert online visibility into real, completed appointments.
The session will cover the key factors that drive new patient demand, including online reputation, digital visibility, and emerging dental marketing trends for 2026. It will also explore how online booking tools capture patient intent outside business hours and how automated patient communication helps reduce no-shows and improve retention.
You will walk away with practical strategies to turn online interest into a steady flow of booked and kept appointments.
This one-hour class is eligible for 1 CE Credit.
In this webinar, you will learn how to:
Identify the key online visibility and reputation factors that influence new patient demand.
Learn about the top marketing trends for dentistry in 2026
Understand what is required to implement online booking tools and how it reduces friction and captures patient intent outside business hours.
Learn how to apply patient communication automation strategies to reduce no-shows and improve retention.
Our Speaker:
Samantha Leonard | Product Manager at ClearDent
15+ years in various roles within the dental industry has enabled Samantha to develop an in depth understanding of the potential within the dental industry. Her extensive experience in software development and unique understanding of practice management has made her an invaluable part of the development of ClearDent Cloud.
Simon Papadopoulos | CEO at Social Ordeals
Born and raised in Saskatoon, SK, Simon graduated from the U of S with bachelor’s degrees in both Computational Science and Commerce. He spent his early years in Calgary at IBM Canada, followed by a successful career of 15 years at Federated Co-op. In 2015 he decided to jump on the digital rocket ship at Vendasta, and then in 2017, the marketing rocket ship at Social Ordeals. Since then, he’s built successful strategic partnerships and educated 1000’s of local businesses, franchises, and brands on their online presence and how to execute successful digital strategies
2025 exposed major cracks in dental operations — deferred care, lower case acceptance, staffing shortages, and marketing spend that didn’t convert. If nothing changes, these issues accelerate in 2026.
This webinar shows how leading Canadian practices are reversing those trends using ClearDent and ClearConnect. We’ll break down the workflows that increase case acceptance, recover overdue patients, reduce admin workload, and turn marketing clicks into booked appointments.
You’ll leave with a practical, revenue-focused plan to stabilize operations and drive stronger growth in 2026.
This one-hour class is eligible for 1 CE Credit.
In this webinar, you will learn how to:
Diagnose what went wrong in 2025 and understand how patient behaviour and staffing constraints influence practice revenue.
Identify and quantify major revenue leaks, including missed hygiene visits, incomplete follow-ups, and reduced case acceptance.
Learn patient-centred and workflow-driven strategies that improve affordability, strengthen follow-up consistency, and support higher case acceptance.
Discover how automation and patient self-serve tools reduce administrative workload and enhance team efficiency during staffing shortages.
Implement practical methods to increase marketing conversion rates, including reducing friction in the booking process and improving patient communication touchpoints.
Our Speaker:
Samantha Leonard | Product Manager at ClearDent
15+ years in various roles within the dental industry has enabled Samantha to develop an in depth understanding of the potential within the dental industry. Her extensive experience in software development and unique understanding of practice management has made her an invaluable part of the development of ClearDent Cloud.
From startup to maturity: Build, expand, and optimize your hygiene program with data-driven confidence.
Whether you’re launching your first practice or scaling a mature operation, this webinar delivers concrete benchmarks, schedule templates, staffing playbooks, and KPI dashboards to help you grow hygiene production strategically—without overcommitting on fixed costs or sacrificing quality.
Discover how to navigate the three critical phases of practice growth: Startup (validate demand, minimize risk), Growth (add capacity deliberately with hybrid staffing), and Maturity (systematize quality through assisted hygiene models). Learn exactly when to hire full-time, how to use flexible staffing to test demand, and which metrics matter most at each stage.
See how ClearDent’s practice management platform integrates seamlessly with TempStars’ dental staffing marketplace to give you real-time scheduling visibility, instant access to qualified professionals, and the flexibility to scale hygiene capacity without the typical hiring headaches.
This one-hour class is eligible for 1 CE Credit.
In this webinar, you will learn how to:
Map your practice lifecycle and identify which phase-specific strategies will drive the most growth right now
Implement no-regret foundations in your first 90 days—online booking, automated reminders, and 10-minute scheduling units that set you up for scale
Use data to make hiring decisions with clear benchmarks: when to add your first hygienist, how many active patients justify a full-time hire, and what production mix signals healthy growth
Adopt hybrid staffing models that protect revenue during vacations, call-outs, and seasonal peaks without overcommitting to fixed payroll
Deploy assisted hygiene workflows to increase throughput by 30–50% (from 8 to 12–13 patients per day) without rushing patient care
Track the KPIs that matter and use ClearDent analytics + TempStars flexible staffing to protect your metrics even when staff are out
Implement a 30/60/90-day action plan to turn strategy into results—starting next week
Our Speaker:
Dr. James Younger | CEO at TempStars
Dr. James Younger is a practicing dentist and, as a passionate CEO, the driving vision behind
TempStars, North America’s leading dental temping and hiring platform. With a career spanning
clinical dentistry and tech entrepreneurship, James brings a unique perspective to dental practice
management. As an industry thought leader focused on helping everyone in dentistry be happier at work,
he is committed to fostering positive workplace cultures. His expertise in two-sided marketplaces,
combined with hands-on practice experience, allows him to guide dental office owners and managers in
optimizing both operations and workplace culture for business performance and employee satisfaction.
Allison Sarney | Implementation Team Lead at ClearDent
As an Alberta native, Allison has worked in the dental field since 2000, first as a Preauthorization Coordinator and later as an Office Manager before joining ClearDent in 2017. Her practical dental experience helps her better identify with offices as she trains and provides a unique perspective on how an all-in-one dental management software can benefit practices.
Join ClearDent and Denti.AI to see how AI is transforming charting. In this live session, you’ll see Voice Perio for hands-free perio charting —tools that save time, improve accuracy, and strengthen compliance. Learn how your practice can chart faster, document smarter, and spend more time with patients.
In this webinar, you will learn how to:
Identify common sources of inefficiency and error in periodontal charting and clinical note documentation, and explain their impact on compliance and patient-facing time.
Understand how AI-enabled, voice-driven periodontal charting works (workflow, timing, accuracy) and recognize clinical scenarios where solo-hygiene workflows are feasible.
Learn how ambient AI converts clinician–patient conversations into structured, template-based clinical notes, and see basic review and edit steps to ensure completeness.
How to evaluate integrations (e.g., auditability, standardized templates) when connecting AI charting/documentation tools with practice management systems.
This one-hour class is eligible for 1 CE Credit.
Our Speaker:
Dr. Adam Burr, DDS | Principal Dental Advisor, Denti.AI
Dr. Adam Burr is the Principal Dental Advisor at Denti.AI, COO of Silver Creek Dental Partners, and a private practice owner. Formerly Chief Dental Officer at Elite Dental Partners, he now helps DSOs and practices implement AI to improve efficiency and patient care. An international speaker and mentor, he brings both clinical and leadership expertise to the stage.
Protecting patient information and ensuring seamless internal communication are critical to modern dental practice operations. ClearDent’s secure letter templates, Patient Data Exchange, and ClearConnect Premium tools provide a safe and efficient way to communicate within your team.
In this Community Class, learn how to:
Create and manage secure letter templates for consistent, confidential messaging
Use ClearDent’s Patient Data Exchange to safely share patient information
Leverage ClearConnect Premium features for enhanced secure communication and tracking
Understand compliance considerations and best practices for internal messaging
Streamline workflows while maintaining privacy and data security
Empower your team to communicate confidently and securely
Keep your practice’s communication both effective and compliant.
This one-hour class is eligible for 1 CE Credit.
Our Speaker:
Jim Turner | Solutions Engineer at ClearDent
Jim started his dental path 25 years ago and has never looked back. He joined the dental community as receptionist for 15 years. He then became a dental software trainer, eventually joining ClearDent over 7 years ago. He started focusing in being a solutions engineer in early 2022 and has brought his incredible insights to running practices with him. Jim’s passion for people and love of the dental industry come across with any dealings you have with him.
Well-organized treatment planning and clear financial arrangements are essential to improving case acceptance and maintaining predictable practice revenue. In this session, we’ll explore how ClearDent’s advanced treatment planning and contract billing tools can help your team manage treatment more strategically while improving collections and patient communication.
Join us to explore:
Creating and managing advanced treatment plans that support both patient care and practice goals
Using contract billing workflows to formalize financial arrangements and improve payment consistency
Identifying gaps where proposed treatment and potential revenue may be slipping through the cracks
Monitoring treatment plan approvals and improving follow-up workflows
Communicating treatment options and financial commitments more clearly and confidently to patients
Organizing treatment plans for better tracking, reporting, and case management
Whether your goal is increasing case acceptance, improving financial clarity, or creating more consistent treatment workflows, this class will help your team maximize opportunities already sitting in your practice.
This one-hour class is eligible for 1 CE Credit.
Our Speaker:
Jim Turner | Solutions Engineer at ClearDent
Jim started his dental path 25 years ago and has never looked back. He joined the dental community as receptionist for 15 years. He then became a dental software trainer, eventually joining ClearDent over 7 years ago. He started focusing in being a solutions engineer in early 2022 and has brought his incredible insights to running practices with him. Jim’s passion for people and love of the dental industry come across with any dealings you have with him.
