Switching dental practice management software can feel daunting, which is why so many practices stick with what they have, despite a desire and even a need to upgrade. But switching doesn’t have to be painful or disruptive. This CE-eligible webinar is designed to show you how our team works hand in hand with you to handle data migration, training, and go-live support—so you can achieve a smooth transition to ClearDent, without disrupting patient care.
Whether you’re actively considering a new system or simply want to understand what the journey entails, this session will walk you through best practices for preparing your team, protecting your data, coordinating with IT providers, and ensuring a successful go-live.
During this webinar, you’ll see:
- Describe the essential steps in pre-planning for a software conversion, including clinic preparation, scheduling, and team alignment.
- Identify key responsibilities during the transition, distinguishing what is handled by the software provider and what requires in-practice coordination.
- Explain the critical elements of a successful data conversion, including data types, timing, and security considerations.
- Evaluate best practices for training and implementation to minimize workflow disruption and ensure user adoption.
- Apply tips and strategies to reduce downtime and prepare staff for a smooth transition to a new software platform.
Our Speaker:
Jonah McEachern | Sales and Service Operations Director at ClearDent
With more than 25 years of executive leadership, Jonah McEachern is known for turning ambitious growth goals into disciplined, people-centred execution. Today, he leads national Sales & Service Operations at ClearDent, one of Canada’s fastest-growing dental practice-management platforms, where he oversees revenue strategy, customer success and post-sale service for thousands of practitioners coast to coast.
A former software developer turned P&L leader, Jonah pairs deep technical fluency with a coach’s mindset. His teams have posted double-digit revenue gains, reduced churn by double figures and earned industry-leading customer-satisfaction scores. Jonah speaks frequently at dental, SaaS and leadership forums, translating real-world wins—and a few hard-won lessons—into clear, actionable takeaways that help operators grow faster and serve better.
Randal Anderson | Senior Account Executive at ClearDent
Randal Anderson brings more than 20 years of experience in the dental industry, with expertise in dental technology, practice operations and business development. Through his work with ClearDent, he supports dental practices in adopting technology that simplifies workflows, improves efficiency and strengthens the patient experience. Randal is known for his practical understanding of the challenges dental teams face and his ability to connect technology with meaningful, real-world improvements in practice performance.
Bianca Dornan | Practice Management Coach at Practices Made Perfect
Over the past several decades, Bianca has developed a wide frame of reference for all things dental. With a talent for understanding the challenges practitioners face and aptitude for finding practical solutions to their daily struggles, she excels driving client success through innovative, tailored solutions. While her unique blend of educational and practical experience gives her deep insight into the industry, it’s her big-picture approach and “think outside the box” mindset that has endeared her to her clients.
