"The confirmaton system through ClearConnect is fabulous and is a great time saver" Regent Avenue Dental
ClearConnect is a patient communication system built directly into ClearDent. It goes beyond appointment confirmation. Automate your recall reminders, send new patient welcome packages, have real-time conversations with patients via 2-way text messaging, and more.
Patients choose preferred method of contact
ClearConnect sends automated messages of your choice to your patients
A complete record of communications is kept in patient files
Stop wasting time calling patients individually. Increase your patients' response rate by allowing them to choose the method of contact that suits them best; email, text, or voice
Reduce gaps in your schedule with a consistent, automated approach to confirmations and recall reminders
Customize a contact automation strategy to suit your needs with the help of your ClearConnect consultant
What can ClearConnect automate?
Sending appointment confirmations
Updating patient's appointment status with confirmation responses
Sending recall reminders
New patient welcome messages
Happy Birthday messages
For even more communication control, ClearMessaging, part of ClearConnect, allows you to communicate instantly with your patients by text through a messenger style application directly in ClearDent.
Your office phone number can be used for text communication to reduce confusion
ClearMessaging is intuitive to use thanks to its design mirroring popular messaging applications
Connects directly to each patient's file to keep a record of conversations
Send group text messages to quickly fill open spaces in your schedule
ClearConnect and ClearMessaging are completely compliant with Canadian Anti-Spam Legislation - consent must be verified to send messages to a patient
With Contact Assistant, make sure your schedule is full and your patients are well taken care of by quickly identifying the right patient to contact at the right time. Contact Assistant allows you to quickly filter your database and identify patients who have outstanding confirmations, need a reminder, are near or overdue for their next hygiene appointment, or are on your practice's "to do list". Use filters designed based on industry norms, or create and save custom filters tailored to your practice's needs.
Ideal for reducing missed appointments, here you can identify patients with upcoming unconfirmed appointments for follow up
For those patients that need an extra reminder, this list is sorted by date of appointment for easy reminder scheduling
Never let a patient fall through the cracks. Here you can find patients who need to book a recall in the near future, or that are already overdue
Patient Follow Up
Any case that needs extra work or special circumstances in one place. This is your patient "to do list" with bookings or issues that need to be addressed