Simplify Patient Communication

"The confirmaton system through ClearConnect is fabulous and is a great time saver"
Regent Avenue Dental

ClearConnect

ClearConnect is a patient communication system built directly into ClearDent. It goes beyond appointment confirmation. Automate your recall reminders, send new patient welcome packages, have real-time conversations with patients via 2-way text messaging, and more.

How ClearConnect Works - Step 1

Patients choose preferred method of contact

How ClearConnect Works - Step Indicator 1
How ClearConnect Works - Step 2

ClearConnect sends automated messages of your choice to your patients

How ClearConnect Works - Step Indicator 2
How ClearConnect Works - Step 3

A complete record of communications is kept in patient files

  • Stop wasting time calling patients individually. Increase your patients' response rate by allowing them to choose the method of contact that suits them best; email or text.
  • Reduce gaps in your schedule with a consistent, automated approach to confirmations and recall reminders
  • Customize a contact automation strategy to suit your needs with the help of your ClearConnect consultant
  • What can ClearConnect automate?
    1. Sending appointment confirmations
    2. Updating patient's appointment status with confirmation responses
    3. Sending recall reminders
    4. New patient welcome messages
    5. Happy Birthday messages
    6. Distributing surveys

ClearMessaging

For even more communication control, ClearMessaging, part of ClearConnect, allows you to communicate instantly with your patients by text through a messenger style application directly in ClearDent.

  • Your office phone number can be used for text communication to reduce confusion
  • ClearMessaging is intuitive to use thanks to its design mirroring popular messaging applications
  • Connects directly to each patient's file to keep a record of conversations
  • Send group text messages to quickly fill open spaces in your schedule
  • ClearConnect and ClearMessaging are completely compliant with Canadian Anti-Spam Legislation - consent must be verified to send messages to a patient
ClearMessaging allows you to send text to any phones from your computer, within ClearDent

Contact Assistant

With Contact Assistant, make sure your schedule is full and your patients are well taken care of by quickly identifying the right patient to contact at the right time. Contact Assistant allows you to quickly filter your database and identify patients who have outstanding confirmations, need a reminder, are near or overdue for their next hygiene appointment, or are on your practice's "to do list". Use filters designed based on industry norms, or create and save custom filters tailored to your practice's needs.

  1. Appointment Confirmation
    Ideal for reducing missed appointments, here you can identify patients with upcoming unconfirmed appointments for follow up
  2. Appointment Reminder
    For those patients that need an extra reminder, this list is sorted by date of appointment for easy reminder scheduling
  3. Recall Reminder
    Never let a patient fall through the cracks. Here you can find patients who need to book a recall in the near future, or that are already overdue
  4. Patient Follow Up
    Any case that needs extra work or special circumstances in one place. This is your patient "to do list" with bookings or issues that need to be addressed
Contact Assistant

Additional charges may apply for some features

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