Q1. Tell us about yourself and your role at Passion Dental Group.  

I’m the Senior Director of Learning and Clinical Development for Passion Dental Group, and I’ve had the privilege of working in the dental profession for over 30 years — many of those as a chairside practicing dental hygienist. I’ve also proudly served on the College of Registered Dental Hygienists of Alberta, now known as the ACDH. I’ve recently transitioned into a strategic role with Passion Dental Group, where I focus on mentorship, clinical education, and helping practices implement systems that support both team growth and exceptional patient outcomes.  

Q2. Tell us a little about Passion Dental and the team setup.  

Passion Dental is a dental service organization. A core part of our business model is supporting our teams in growing the clinics, and one of the ways we do that is by building strong hygiene programs. We recognized very early that thorough, comprehensive assessments are an essential part of a strong hygiene program — and one of the most important elements is periodontal charting, which has always been a challenge for hygienists when it comes to time management during appointments.  

Q3. What has your experience been since moving to ClearDent?  

We give our clinics autonomy, but ClearDent is one of our preferred platforms. From a practitioner’s perspective, it’s very easy to use. On the odontogram, you have procedures, charting, and images all at your fingertips — it’s intuitive and easy to navigate.  

Given the increasing demands on hygienists and clinicians, having software that’s intuitive, streamlined, and efficient is crucial. We don’t want to spend time searching through different areas — we want everything right there, and ClearDent delivers on that.  

Q4. How seamless was the integration of ClearDent and Denti.AI Voice Perio?  

One of the main reasons we chose Denti.AI for Voice Perio was the level of support and how intuitive the voice commands are. They mirror the language hygienists already use when charting with an assistant. Setup was very straightforward: Denti.AI’s IT team coordinated with our office manager, configured computers, ensured all settings were correct, and tested the technology. After that, we scheduled remote training with their trainers. Adoption success really depended more on the team’s willingness to embrace new technology than anything else.  

Q5. How easy is it to access and use the charting data inside ClearDent?  

It’s remarkably easy. The process is similar as if you were charting with an assistant. You input missing teeth as usual, click the Denti.AI icon right on the periodontal chart, and within seconds you’re ready to go.  

Q6. Before using Voice Perio, how were charts completed and what were the biggest challenges?  

Before Voice Perio was available, hygienists had two choices: complete the full periodontal chart alone or try to track someone down to help. Neither was ideal. When hygienists chart on their own it is a challenge for them to complete comprehensive charting. 

A full comprehensive chart (including bleeding on probing, furcations, mobility, and staging/grading) could take anywhere from 5 minutes for straightforward cases to up to 25 minutes for more complex patients. During that time, patient engagement is minimal because the hygienists is focused on remembering numbers which increases risk for inaccurate charting. 

Q7. Do you complete more charts now that you use Denti.AI Voice Perio?  

Absolutely. It gives hygienists an opportunity to raise their standard of care around periodontal charting. The technology is easy to use, readily available, and once trained, hygienists feel more confident completing full, comprehensive charts in less time.  

Q8. How quickly did your team adopt the workflow?  

Remote training takes about an hour. Some clinics were using the technology the same day, while others needed a bit more support. The main barrier is adapting to change — not the technology itself. There might be a few small IT adjustments in the first week, but once those are resolved, it’s seamless.  

Q9. How intuitive is day-to-day use — mic setup, commands, corrections, etc.?  

It’s very intuitive. Commands are straightforward and easy to learn. Older systems often required training the software to recognize your voice and used complicated commands. Denti.AI is much simpler — it’s like speaking naturally to an assistant.  

Q10. Are hygienists able to work solo now? How has that changed scheduling, chair use, wait times and case acceptance?  

Yes, absolutely. Even when I had assistance before, I now prefer Denti.AI — not because it replaces people, but because it’s predictable and always ready. Charting is faster, which means more time to focus on patient care, scaling, and education. I explain the numbers before charting, so when patients hear, the higher numbers they are motivated to ask how they can improve their gum health. Having increased patient engagement in their oral health also helps increase patient case acceptance.  

Q11. What impact has automated voice capture had on chart accuracy and rework?  

It’s significantly improved accuracy and comprehensiveness. The AI records exactly what you say, so there’s less reliance on memory or on someone else entering data. Once hygienists trust the technology, they’re confident the data is correct.  

Q12. Do you have examples of where frequent charting led to better outcomes?  

Patient involvement is key. Hearing their numbers guides every treatment plan. Getting a patient from a 6-month to a 3-month recall is often a tough conversation, but showing evidence of disease through their chart makes it easier. They understand why the change is necessary, to help stabilize their periodontal disease.  

Q13. Do clinical leaders use the management dashboard? What do you monitor?  

The management dashboard is valuable for regional directors because it lets us see how often full charts are done and how long they take. That helps us target training and identify areas where additional support is needed.  

Q14. What’s been the biggest improvement since using Denti.AI Voice Perio with ClearDent?  

The biggest improvement is the standard of care. Hygienists are performing more comprehensive charting and engaging patients more. We’ve seen increased case acceptance and deeper discussions around periodontal health. The technology reduces data entry and gives us more time to focus on patient care.  

Q15. What would you say to other ClearDent users thinking about adopting Voice Perio?  

I would absolutely recommend it — for your team and for your practice. Older voice charting tools didn’t work well, but AI, especially Denti.AI, has transformed the experience. It’s fast, efficient, and accurate. If you want to support your team and empower hygienists in periodontal diagnosis, I’d 100% adopt Denti.AI with ClearDent.