Located in Calgary, Alberta, Outdoor Dental is led by owner dentist Dr. Jay Patel. The practice has used ClearDent for approximately 10 years to support its day-to-day operations and patient care.
As both a clinician and business owner, Dr. Patel values having visibility into his practice, even when he isn’t physically in the office.
Over the years, Dr. Patel’s responsibilities have increasingly extended beyond the four walls of the practice. Having access to patient and scheduling information has become an important part of how he stays connected to the business.
His need for greater flexibility and visibility outside the office made ClearDent Mobile a natural fit.
For Dr. Patel, the challenge was having the flexibility to step away from Outdoor Dental while still staying informed and available when his team or patients needed him.
As a practice owner, his involvement in the business doesn’t stop when he leaves the office. He may need to review the next day’s schedule, check an opening, or access patient information when something comes up after hours.
Before ClearDent Mobile, accessing practice information remotely wasn’t always convenient.
Dr. Patel sometimes had to return to the office, and Outdoor Dental also experimented with remote desktop solutions. While laptop access later provided another option, it still required him to have a computer nearby.
That meant accessing information while he was away from both his home and office could still be difficult.
ClearDent Mobile gives Dr. Patel access to important practice information directly from his phone.
This allows him to stay connected without needing to be physically at the practice or have his laptop with him.
ClearDent Mobile gives Dr. Patel access to important patient information, including:
Having this information available remotely gives him additional context when a patient situation comes up outside regular office hours.
When an emergency patient situation arises after hours, Dr. Patel can review relevant patient information from his phone.
Having visibility into the patient’s history and current situation helps him better understand what is happening and make a more informed decision about how to respond.
ClearDent Mobile allows Dr. Patel to stay connected to Outdoor Dental without having to be physically in the office.
He can quickly check his schedule, see what is happening at the practice, and access information when something needs his attention.
This gives him greater visibility as a business owner without requiring him to carry a laptop or return to the office.
Having access to important patient information remotely can help Outdoor Dental provide patients with answers sooner when urgent situations arise.
Instead of always needing to wait until the next working day to access information, Dr. Patel can review relevant details remotely, better understand the situation, and text patients if needed.
For patients, that can provide reassurance that their concerns have been acknowledged and addressed.
ClearDent Mobile gives Dr. Patel the flexibility to step away from the office while still maintaining visibility into his practice.
He can check the schedule and access important information when necessary without feeling disconnected from what is happening at Outdoor Dental.
For Dr. Patel, staying connected doesn’t mean spending more time working outside the office. It means knowing that when something important does come up, the information he needs is within reach.
For Dr. Patel, ClearDent Mobile is a practical extension of the practice management system he already uses.
It gives him access to important practice and patient information when he is away from the office, providing greater flexibility without requiring him to carry a laptop.
Outdoor Dental’s experience shows how mobile access can help dental practice owners maintain visibility into their business while staying connected to their team, patients, and practice.
Dr. Jay Patel uses ClearDent Mobile to access important practice and patient information from his phone when he is outside the office.
Dr. Patel uses the scheduler most frequently. He uses it weekly to review his upcoming schedule, identify openings, and determine whether patients can be accommodated.
Dr. Patel can access information including clinical notes, medical warnings, the odontogram, and treatment plan details.
For Dr. Patel, having remote access to relevant patient information helps him understand a patient’s history and current situation when something comes up outside regular office hours.
Before ClearDent Mobile, Dr. Patel sometimes returned to the office, used remote desktop solutions, or accessed the practice through a laptop.
ClearDent Mobile gives Dr. Patel greater flexibility and visibility into Outdoor Dental by allowing him to access important information remotely without needing to return to the office or have his laptop with him.
