You can contact ClearDent support through the support portal on the “I am a customer” page at cleardent.com, by phone, or by submitting a request through the website. Your support options depend on your service plan.

The ClearDent AI-powered Help Centre provides training resources, guides, and documentation accessible through ClearDent On-Premise, Link and Cloud to help your team use the system effectively. You can access training through the customer resources section.

You can request training sessions for your team through ClearDent support or your account representative.

System updates and upgrades depend on your deployment type (Cloud, On-Premise, or Link). Contact support to guide you through the process.

If you encounter an issue, contact ClearDent support with details about the problem. The support team will help troubleshoot and resolve it as quickly as possible. Alternatively, frequently asked questions can be accessed through ClearDent Help Centre.

You can submit feedback or feature requests through your account manager or support channels. ClearDent reviews customer feedback to improve the platform.

 You can access your account information in a few ways depending on what you need. Billing details are available through the billing portal on our “I Am a Customer” page, while questions about your current subscription or plan can be handled by your Account Representative. For anything else, our Support team can guide you to the right resource or provide the information directly.

Yes. ClearDent offers in-person training, onboarding support, and training videos to help new team members get up to speed quickly. 

ClearDent shares updates through customer communications, product announcements, and support resources communicated through our in-app communication hub, ClearDent News.

Yes. ClearDent provides multiple resources to help you optimize your workflows. You can learn best practices through initiatives like Tip Tuesdays, access step-by-step training modules in the ClearDent Help Centre, and explore guidance built directly into the software. For more personalized support, our team is always available, whether it’s through Customer Support or your Account Representative, to help you refine and improve how your practice operates.

ClearDent can support your growth with tools and guidance for scaling your operations. Contact your account team to explore options.

For account-related questions, including billing or service details, you can reach out to your ClearDent account representative or support team.