Answer: Absolutely. ClearDent is an all‑in‑one practice management software that includes scheduling, treatment planning, clinical charting, billing and invoicing, ledger-based financial management, patient recalls, clinical notes, imaging, ledger-based financial management, and comprehensive reporting, all in one integrated platform. ClearDent also partners with leading industry technology and service providers to offer additional solutions that enhance patient care and help your practice grow. Learn more on our Dental Practice Software page.
Answer: ClearDent offers flexible deployment options, including On-premise, Cloud, and a Hybrid model called ClearDent Link. The Cloud version is fully managed through the internet—no in-office servers (securely hosted and managed by ClearDent on remote Canadian servers), while On‑Premise is server‑based, and ClearDent Link connects your local system to the cloud, giving you the best of both worlds.
Answer: Yes. ClearDent is purpose‑built for Canadian dental practices, with full support for Canadian billing standards, privacy regulations, and insurance processes. All our staff and support specialists are based in Canada, ensuring a local and prompt response.
Answer: Yes—all data is stored in Canada. The Cloud version uses Canadian-based hosting and is managed by ClearDent on remote Canadian servers, while ClearVault ensures encrypted, Canadian-compliant daily backups that keep your data secure, and is PHIPA compliant (learn more here).
Answer: ClearDent scales to fit any practice size or model, including:
- Solo practices
- Group practices/DSOs
- Specialty practices
- Academic clinics
- Public health organizations
Visit our Solutions page to learn more!
Answer: ClearDent is an all-in-one dental software that can be scaled up or down to meet your unique practice needs. Our patient engagement module includes:
- Online booking (around-the-clock appointment bookings)
- Automated confirmations and reminders via SMS/email
- Digital intake & consent forms (with Patient Kiosk or ClearConnect Premium)
- Two‑way texting and group messaging (with ClearConnect Lite or ClearConnect Premium)
- Patient portal via ClearConnect for bookings, messaging, and feedback
You can learn more about our patient engagement solution, ClearConnect.
Answer: Yes. ClearDent integrates with most 2D digital imaging hardware, including sensors, panoramic units, and CBCT systems (both 2D and 3D). You can view, rotate, label, and notate X-rays directly within ClearDent—no third-party apps are needed. Imaging tools are fully supported in both on-premises and Cloud versions. Learn more about supported devices and features here.
Answer: Yes—ClearDent is CDAnet‑certified. It supports full Electronic Data Interchange (EDI), including the sending of claims and attachments such as X-rays, for streamlined adjudication.
Answer: ClearDent provides guided onboarding and expert data migration services, transferring patient records, appointments, etc., with minimal interruption to practice operations. We work with your team to provide a clear onboarding roadmap, secure data migration, hands-on team training, and responsive localized support. Here’s our case study on how Dr. Chris Bryant switched to ClearDent with minimal downtime—and immediate benefits.
Answer: Security is a core pillar of ClearDent’s mission. As a Canadian-based provider, ClearDent is deeply committed to protecting sensitive patient health information and ensuring regulatory compliance. Key security and privacy measures include:
- Canadian hosting & encrypted backups via ClearVault.
- PIPEDA compliance, encryption at rest & in transit.
- Role-based access and automated daily backups (if you are an on-premise customer, you will need ClearVault for automated backups. ClearVault is not required if you are on Cloud).
- Regular updates and security patches for both Cloud and on-premises deployment.
- Cybersecurity best practices around network security, multi-factor authentication (MFA), antivirus protection, and firewall management.
Answer: ClearDent provides more than just software—we offer a long-term partnership and support to help your practice thrive. Our training and support include:
- Onboarding & Migration: Guided setup and smooth data transfer with minimal disruption.
- Training & Classes: Live online and onsite (for additional fees) sessions and refreshers for both admin and clinical staff.
- Ongoing Support: Access to tech support, help guides, tutorials, and webinars.
- IT Guidance: Clear IT requirements and best practices for secure, optimized performance.
Answer: Our pricing depends on deployment, the number of users, feature modules (e.g., Online Booking, Imaging, ClearConnect), and the support level. We offer an annual subscription (paid monthly or annually) — contact us for a customized quote.
Answer: Yes. We support third-party integrations (imaging, patient communication, etc.) and offer an API for custom integrations tailored to your practice needs. You can learn more about our partners and API integrations by visiting this page.
Answer: ClearDent is continuously evolving to meet the changing needs of modern dental practices. Our team regularly develops new features, improves performance, and enhances security across the platform.
- Cloud users benefit from automatic, real-time updates delivered seamlessly in the background—no downtime or manual installation is needed.
- On‑Premise customers can schedule an appointment with our support team to update their software overnight, so it does not interfere with their day-to-day operations.
